Learning anything new and changing behavior, for both dogs, and people, takes time, energy, and money. With this investment, many people are looking for a guaranteed solution for whatever training they do with us and their dog. We understand that without a gurantee it can feel risky and that no having a clear outcome can provoke anxiety. As much as we would love to guarantee that training will magically fix all your problems, we just can’t make that promise.
And, you should run far, far, far away from any trainer who does promise that. That promise is a giant red flag waving right in front of you. It is actually against the code of ethics for us to make a guarantee and if we do, we can lose all of our credentials and certifications.
The reason we do not offer training outcome guarantees is because here are many (many!) factors that affect the outcome of dog training and behavioral modification. And many of them are outside our control. Including, but not limited to: dog’s genetics and learning history, owner commitment, current environment, and medical conditions. If we could wave a magic wand and fix all your difficulties, we absolutely would. But instead, these are the guarantees that we DO make.
Kindness
We will treat you and your family with kindness and without judgment. We operate under the assumption that everyone is doing the best they can with the resources they have available. We respect that everyone is coming from a different place and needs kindness, compassion, and care to excel.
Honesty
Leash and Learn is honest and upfront at all times. We present facts in an unbiased manner and we will not mislead you. Sometimes this means we may tell you things you don’t want to hear, and we are sorry. But, without providing honest and correct information, we would be doing you a disservice. And we always take immense care to deliver all information with kindness and tact.
Commitment
If you’re in it, we’re in it! Leash and learn will work just as hard as your are to help your dog change for the better. We have fun taking training seriously and will be there every step of the way with you until you achieve your goals.
Humane Training
Leash and Learn takes your dog’s physical and mental health seriously. Backed by science, our training methods always center around humane treatment, quality of life, safety, and effective skill building.
Education
Leash and Learn regularly takes continuing education courses to stay up to date on the latest dog training news and breakthroughs. If at any time we do not feel we are equipped to handle the behavior problems you are encountering, we will be honest and upfront about it, and we will refer you to someone who is better suited for your needs.
Success
Leash and Learn will always set you and your dog up for success as best we can, and we will never set you up for failure. We love seeing people and their dogs reach their goals, and while we cannot guarantee specific training or behavior outcomes, we can guarantee that we will do everything in our power to lead you step by step towards success.
