TALK TO US
We are here for you and your dog, let’s do this together!
Book a free 15-minute consultation call
Have questions or not sure if Leash & Learn is right for you? No problem!
Book a free call with Rachel to chat about the needs of your pet(s) and your family. She will explain her process, recommendations, and help you determine which program is right for your situation.
Send us a bark
We’d love to hear from you! We will get back to you shortly upon receiving your message.
Frequently Asked Questions
Your first lesson is your initial evaluation. This is an extended appointment that is 90–120 minutes long. You can book your initial evaluation or sign up for a free 15-minute phone call to ask any questions above. You can also email us at info@leashandlearnnyc.com.
At your initial evaluation, we will :
- Assess your dog’s current behavior
- Set achievable and realistic goals for you and your family
- Discuss follow-up package recommendations
- Start training the most relevant foundation skills
Training is more successful when it is implemented consistently. For that reason, we recommend all members of the family attend your initial evaluation. Getting everyone organized and on the same page is a huge part of ensuring your success. If that is not possible, the primary caretaker should be the person present at the initial evaluation.
No, we do not offer any refunds, and lessons expire 6 months from the date of purchase.
Rescheduling and cancellation require 48 hours notice. Failure to do so will result in forfeiture of the appointment fee. If your cancellation is made more than 48 hours in advanced, your fee will be applied towards the new appointment day/time. If you reschedule 3 appointments, the third will count as a lesson and will result in forfeiture of the appointment fee.
We accept all major credit cards, cash, check, and Zelle. Standard NYS sales tax of 8.875% is added to all sales.